Monday, March 31, 2008 

Unacceptably poor governing experience.

I continue to not give the slightest fuck about the problems at Heathrow, but the government's intervention is truly something to behold:

The government berated British Airways over the Terminal 5 fiasco today, slamming the airline for subjecting passengers to an "unacceptably poor travel experience".

Aviation minister Jim Fitzpatrick said Heathrow airport's flagship building had "fallen well short of expectations" and the airline needed to place a "much greater emphasis" on the needs of passengers. Fitzpatrick added that Department for Transport officials had been in contact with BA and Heathrow owner BAA "at a senior level" throughout the debacle.

In a statement to MPs, the minister said BA was clearing a backlog of 28,000 bags - nearly double initial estimates. Shadow transport secretary Theresa Villiers said customers had been let down badly, adding: "Yet again the state of Heathrow is a national embarrassment."


Ah yes, because we all know politicians or the government could most certainly have done a better job. The moment the government contracts anything out, be it the Criminal Records Bureau, the numerous IT projects that have gone tits up, even going all the way back to the Tories' privatising in-house NHS cleaning, almost every single one has had a monumental cock-up at some point, or been such a disaster that the resultant backlog has taken months to clear. Then there's been the problems with the Home Office, the losing of the data discs within the Treasury, or the collapse of the payment system involving EU subsidies to farmers by Defra, to list but a few. You could include Railtrack, or the entire privatisation of British Rail, both of which have been embarrassments that rank high above anything that's happened at Heathrow. The private sector and the public sector can be equally incompetent and greedy, but what's going on at Terminal 5 isn't going to cost us anything in the long run, while all the others have and will.

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Saturday, December 02, 2006 

Stockholm syndrome.


"Nothing ever happens / So why are you watching?"
-- Stockholm Syndrome, Milburn
In a world of car bombings, endless suspicion and angst about sex offenders in our midst and poisoned ex-pat Russians, it may be a little self-indulgent to be more depressed about a television programme being recommissioned, but then not all television programmes are Big Brother.

It can be quite convincingly argued that writing angrily and contemptuously about something as banal and inconsequential as a television show only adds to what the producers want - an endless buzz about their labour of love - but as Marina Hyde writes today in the Grauniad, the TV revolution sparked into motion in the UK by Big Brother is infecting all of us, whether we want it to or not.

While Hyde's main concern is that treating young people as too stupid or apathetic to care about politics without introducing futile and patronising reality TV style contests or content, like sort-it.co.uk, or Cameron's fated decision to find a candidate for London mayor through an X-Factor style voting competition, this ignores just how exploitative Big Brother actually is. While the X-Factor at least builds up self-esteem in those taking part who progress beyond the preliminary stages, even if it shames those who try and are then subjected to invective from Simon Cowell, Big Brother could accurately be described as a misanthropist's dream. It happily confirms all the prejudices of such enlightened commentators as Very Scary Spice, mad Melanie Philips, that society is going down the toilet. You don't need to be Darwin to notice that something seems to have gone very wrong in the evolutionary process; these people aren't just the scum of the earth, they seem to share the social skills of an amoeba while having the brainpower of a retarded, poisoned fly, spinning its last on its back. All human life is there, as long as human life only has a vocabulary that doesn't go much further than yes, no and fuck, women whose only ambition in life is to appear in the lads' mags once they leave the show, and men so sleazy that their skin seems to excrete snake oil.

The last series of the show, the worst yet, seemed to abandon all its previous pretences of being some kind of social experiment. The modus operandi seemed to be to throw together the most obnoxious group of people you could ever find together and see what happened. Of the women that took part, at least 5 of them have since appeared in lads' mags without their clothes, one of them had already starred in several pornographic features and one was already a model. The men either seemed to fit the stereotype of being highly sexed, incredibly stupid, vain or in Pete, the eventual winner's case, apparently normal apart from err, having Tourette's syndrome and cross-dressing. While many of those taking part can be dismissed as seeking fame for fame's sake, as well as the cash prize, some genuinely didn't seem to realise what they were getting into. Shahbaz, a clearly mentally unstable man, was bullied viciously by other contestants on his final day before leaving, while George also left 9 days into the show. The much vaunted sessions with psychologists prior to entering the house were left looking callow as a result.

This is where the exploitation directly comes into play. The prize money for winning the show is a relatively low £100,000. By comparison, according to Media Guardian, the show makes Channel 4 £50 million a year. Not only are the producers in effect exploiting those that watch and vote via phone, they're making huge sums while giving the stars of the show very little apart from short lived fame or infamy. The long-term mental effects to housemates, especially of the last couple of series' may not be known for years.

Natasha Walter, writing on Comment is Free earlier in the week, goes further into the genre and finds herself distressed by the conformist attitude that seems to permeate from it. This itself is something of a paradox; from a genre which is meant to give the viewer near to total control, those taking part are often entirely denied their own say. Fine, you might say, but all these people know what they're getting themselves into, they made their own free choice. While true, the attitudes that seem to be emerging from reality TV are certainly not encouraging. Far from proving that you can break free from your own restraints, some of it is more concerned with seeming to show you exactly what and where your place is. You vote, but it doesn't change anything. What does that remind you of?

As some of the respondents to Hyde's column have pointed out, this completely ignores the general attitude of the young towards politics. The imposition of the values of reality television onto the political system is not just patronising and ignorant, it's showing the complete lack of ideas which our current lot seemed to be blessed with. The vast majority that are interested feel turned off by being talked down to, while those who weren't interested in the first place aren't suddenly going to become enlightened thanks to gimmicks. It's events in the real world that open minds, great ideas that stimulate and genuine listening which enthuses people. By contrast, Labour's Big Conversations and the Tories' sort-it are the opposite of these things. We all know Labour only wants to listen to what it wants to, with its debates being nothing of the kind, while the Conservatives are so desperate to prove that they've changed that they'll try absolutely anything, even when it later turns out that like the "inner tosser", they've got huge debts to go along with their baggage from the past.

It's all a little reminiscent of Big Brother itself. It's interminable, goes on too long, thinks it's clever when it's not and promotes bullshit and exploitation. When our politicians have worked out that those of us who are already interested generally reject all of those things, maybe then they'll they be better placed to attract those who are alienated.

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