Wednesday, May 07, 2014 

It gets better, despite the scaremongering.

The case of Hannah Smith is as desperately tragic as they come. The 14-year-old killed herself in August last year, writing a note found by her father asking whether her life was ever going to get any better. Her family say she had been bullied for up to three years, her personality changing markedly after going to a party where she was assaulted, her head twice hit against a wall. She became more insular and introverted, and as the inquest into her death heard, told friends on Facebook she was thinking of ending her life.

As terrible as every teenage suicide is, with the taboos around depression and mental illness still making it an exceptionally difficult topic to broach, in spite of the increased recognition of how many young people do struggle during what is already a difficult period of their lives, Smith's death wouldn't have become national news had it not been blamed in part on cyber-bullying. Coming just after the storm of media interest in the abuse meted out on Twitter to Caroline Criado-Perez and others involved in the Jane Austen banknote campaign, it looked another example of the dark side of the internet and the misuse of online anonymity by those without a care for others and no sense of responsibility.

Only as has now been confirmed at the inquest and was claimed by Ask.fm's owners within days of the story becoming front page news, the messages left on her page were not from bullies, but written by Hannah herself.  Giving evidence, investigating officer Wayne Simmons said the messages had originated from the same IP address as Hannah's, and also ruled out that the could have been spoofed.  On the balance of probabilities, she had resorted to a relatively new form of self-harm - attacking herself via different accounts, whether in an attempt to garner sympathy from friends and get them to defend her, or as just another representation of the self-loathing she felt.

The tabloids, and indeed, the prime minister, were not to know this had been the case.  Nonetheless, putting all of the blame onto Ask.fm and by turn social networking as they did, with calls for the site to be shut down and David Cameron supporting a boycott, was precisely the kind of response that hinders rather than helps with understanding how the way teenagers live has changed so radically in a little over a decade.  Cyber-bullying is certainly a problem - I for one am beyond thankful I left school behind just before the inexorable rise of social media, when the main hangout was MSN Messenger rather than sites like Ask.  Anonymous trolling or bullying by those not personally known to the victim is however very much a rarity, compared to the online continuation of torment by schoolmates, something that can make it seem as though there is absolutely no escape from your own personal hell.

This emphasis on the medium rather than message and on one specific factor as the overriding cause is to ignore most of what we know about depression and mental illness.  At times there can be one underlying reason - be it bullying, general unhappiness with life, the end of a relationship, the death of a relative or friend, but often it's a culmination of a number of things.  There are also usually warning signs, in Hannah's case both physical and mental self-harm, as well as talking about suicide.  Even if it were possible, shutting down somewhere like Ask would only result in another such site popping up in its place.  Understandable as it is to want to try and control these new apparent threats, it's just as undesirable and overbearing as doing the equivalent of wrapping children in cotton wool.

The danger is in overreaction, curtailing something that has given traditional outsiders or those being bullied precisely because they are "different" a refuge, a place where they can be reassured their interests or sexuality are not weird or character flaws.  For every teenager whose death has been blamed in some way on the internet, whether rightly or wrongly, there are hundreds of thousands, almost certainly millions whose lives have been transformed or made worth continuing with thanks to making new friends through social media or otherwise.  Without wanting to turn this into old versus new media, that's something the newspapers, always searching for the next passing frenzy, have to be forced if necessary to recognise.

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Thursday, August 08, 2013 

Save us from the trolls Dave!

There is growing pressure on social networking sites to do something about something tonight, as politicians and newspapers alike blame them for every single problem in the world today.

The prime minister David Cameron led the way, urging everyone to boycott ask.fm until it stopped working as any sort of service.  Speaking to Sky News, Cameron said: "These people have got to step up to the chicken basket and show some responsibility.  Simply allowing users of the site to block anonymous messages isn't good enough.  If someone makes nuisance phone calls, we obviously don't hold the caller responsible; we blame BT for allowing the call through in the first place, even if they have so-called call blocking available.  The same goes for the postal service.  If a mail bomb slips through the net and it kills someone, then obviously the postman who delivered it should be held accountable.  It's just common sense."

Expanding on his theme, Cameron continued: "Now while it's true that I hadn't heard of this ask.fm website until yesterday, that shouldn't stop me from talking about something I know absolutely nothing about.  I really do encourage a boycott, as I've also been told that the one organised by the delightful Caitlin Moran on Twitter was such a huge success last Sunday, at least until the new Doctor Who was announced.  If we stop using these sites, there's absolutely no chance whatsoever that people will simply move elsewhere, or that bullies will strike offline rather than online.  We must drain this eco-system of hate."

The tabloids meanwhile have called for more meaningful action.  Both the Sun and Daily Mail have demanded that ask.fm be banned, once again demonstrating their profound understanding of how the internet works.  Neither paper has any truck with bullies, as the comments section on the Mail website regularly demonstrates, regarded universally as a haven of informed, reasonable debate.  Likewise, columnists Richard Littlejohn and Jan Moir would never dream of writing about minorities in a prejudiced or inflammatory style.  As for the Sun, only those with extremely long memories can recall that during its campaign for Baby Peter the social workers involved with his case were urged to kill themselves by those commenting online, something that might cause a few regrets considering that two of the paper's journalists charged in connection with Operation Elveden have since had their own mental health problems.

We asked a random nerd slamming away at a keyboard for his take on these events.  "It's all a bit knee jerk, isn't it?  For a start, we don't know exactly why these four young people took their own lives.  Were they just being bullied on ask.fm, or were they being bullied offline as well?  Did they have other relationship problems, or had any relatives or friends recently been ill or died?  I've had depression myself, and I find it difficult to believe that it was just bullying online that led them to take such a drastic step.  It could have been the trigger, or the last straw certainly, but we can't just blame a website without knowing the full facts, and you would have thought anti-bullying and children's campaigners would know that."

"Besides, why is it that parental responsibility seems such a foreign concept when it comes to the internet?  Yes, it's difficult if you don't understand the technology and the slang, and when you can't have complete control due to almost every device now having net access, but clearly you have to talk with your kids about the sites they use and let them know they can always come to you if they don't feel safe.  It's no use blaming a service if you don't use the privacy settings it has available.  Those truly responsible here are the pathetic little shits who think it's hilarious to tell 14-year-old girls they're fat and ugly and should die. How about we go after the messengers rather than the message provider?"

"As for the tabloids, could you possibly tell it's the silly season? Any passing frenzy will do, even if it's likely that the internet as a whole helps those who feel excluded in real life far more than it harms those already vulnerable (just look at the It Gets Better campaign). They're also looking for anything to distract from their own far from honourable record when it comes to treating those who come to their attention with respect, especially as argument continues over the royal charter to establish the new press regulator."

A reward (a wine gum and a can of cream soda) is being offered for any information that leads to the tracking down of a Labour shadow minister.

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Monday, February 22, 2010 

The end of the bullying party?

Probably the most fascinating side detail, at least to me, about the extracts from Andrew Rawnsley's book serialised in yesterday's Observer, is that this is the work of a man who can be described as more than sympathetic towards the Labour party, including Gordon Brown himself. It is testament to his journalistic nous that he doesn't appeared to have let this colour his chronicling of Labour in power since 2001 in the slightest; his portrait of Gordon Brown and his faintly terrifying moments of fury, both towards himself and to his staff is absolutely unflinching in its lucidity, and brilliantly written. Without wanting to come over all order of the brown nose, I'd suggest, based just on this one extract, that it's likely to be the best insider's account of government in years and one as a devoted politics nerd that I can't wait to read in full.

All that is rather by the by though, considering the damage that Rawnsley's account of Brown's behaviour is likely to do, even if few voters actually read it first-hand. Much as we already knew that Brown had a volcanic temper, and was prone to bouts of introspection and that awful word, dithering, reading just how he's reacted to certain news and treated those around him in such detail feels almost voyeuristic, such is the quality of the sources and the fly-on-the-wall nature of the extracts. The one allegation which led the news bulletins and supposed "spoilers" is the one which hasn't actually appeared, at least so far: Rawnsley doesn't make any claim that Brown has actually hit someone, as the prime minister himself denied on Channel 4 News on Saturday, although that might be one of the stories which Rawnsley was unable to satisfy himself was wholly accurate, as he details in his "justification" of releasing the account now. If anything though, some of the stuff which does feature is just as damaging: there have been claims in the past that he threw mobile phones and destroyed photocopiers, but turfing a secretary who wasn't typing fast enough out of her chair and doing it himself most certainly rivals any of that. Most, if not all prime ministers have at some stage become paranoid and hunkered down, convinced that there are individuals out to get them, but few are likely to have grabbed the lapels of the person informing them of the latest bad news and scream it in their faces.

Amid all this, there was also a prime minister portrayed who still appears admirable: a passionate, deeply committed individual who has despite the depths to which he has sunk during the last three years still gotten crucial decisions right, such as the bailing out of the banks, the bringing back of Peter Mandelson despite years of something close to all out war between the two, and who is by no means an irredeemable, let alone terrible holder of the ultimate office of state. This makes the response from Downing Street to the revelations all the more risible, if not actively counter-productive: to deny almost everything and also to rubbish Rawnsley himself. These are, after all, most likely the very same people that contributed to the book; Harriet Harman certainly has, and she was one of the very first to come out and ridicule Rawnsley and question his sources. Brown's peremptory efforts at admitting that he gets angry and shouts and Mandelson's attempt at putting Brown's occasional fury into context were what the whole operation should have been based upon: instead the briefers and spinners have been out in force, and Sir Gus O'Donnell has completely denied, although after a few abortive attempts, that he talked to Brown about his behaviour to the junior staff.

A far better response would have to been to admit that while under extreme pressure, Brown had sometimes acted in a fashion that was both beneath him and that he deeply regretted, and that he had since modified his behaviour. That might, just might, have helped somewhat to close it down. David Cameron would have likely made hay with it on Wednesday, and compared Brown's character with his own, despite his acting as the bag man of an apparently far worse bully while working in PR for Carlton, but the story would have soon lost its lustre. Instead we've had Labour plumbing its usual depths, with claims of Tory plotting, as if Rawnsley was somehow part of a conspiracy dedicated to further damaging Gordon Brown, as well as hysterical claims from the likes of John Prescott that it's all lies. Admittedly, the ludicrous and unfortunately named Christine Pratt, by claiming that staff in Number 10 had phoned her "National Bullying Helpline" may have helped to somewhat substantiate the former claim, but it seems far more likely that it's Pratt trying and succeeding admirably in advertising her business, even if it is ostensibly a charity, rather than some sort of Tory black operation. In any event, her breaching of the standard definition of client confidentiality and the resignation of all three of the charity's patrons as a result has undermined her intervention immensely.

Equally daft were the calls from both Cameron and Nick Clegg for some sort of investigation into Brown's behaviour, as if one was either needed or would ever be authorised. You sometimes get the impression that politicians will call for an inquiry into everything other than the few incidents which genuinely require one, and in doing so reduce the chances of one being set-up in the future. Cameron is again equally hypocritical on this front in any event: his own spin doctor Andy Coulson has not just been accused of bullying, but found by an employment tribunal to have been primarily responsible for the treatment meted out to Matt Driscoll, who was sacked while off work with stress-related depression, a depression brought on by the behaviour of Coulson.

Key as always will be whether this will actually change the way someone will vote, and it naturally comes just as the polls are narrowing, although again that's usual this close to an election. Much as you'd like to think that this won't change a thing, it probably will influence the votes of a few, just as Brown's saccharine, false "opening up" to Piers Morgan likely did. These are after all the two sides there are to Brown: the deeply private, introverted man who blames himself more than anyone else for the problems which befall him, even as he attacks others, and the warm, approachable and pleasant person which some have seen him and which he tries to increasingly bring out for the cameras. It was right for Rawnsley to confirm the rumours, but equally allowances should be made for Brown's behaviour, unacceptable as it was. The thing the Tories should remember before focusing on this is that the last time Brown's character was brought into question, during the Jacqui Janes debacle, it exploded in the Sun's face. History could well repeat itself.

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