Wednesday, May 07, 2014 

It gets better, despite the scaremongering.

The case of Hannah Smith is as desperately tragic as they come. The 14-year-old killed herself in August last year, writing a note found by her father asking whether her life was ever going to get any better. Her family say she had been bullied for up to three years, her personality changing markedly after going to a party where she was assaulted, her head twice hit against a wall. She became more insular and introverted, and as the inquest into her death heard, told friends on Facebook she was thinking of ending her life.

As terrible as every teenage suicide is, with the taboos around depression and mental illness still making it an exceptionally difficult topic to broach, in spite of the increased recognition of how many young people do struggle during what is already a difficult period of their lives, Smith's death wouldn't have become national news had it not been blamed in part on cyber-bullying. Coming just after the storm of media interest in the abuse meted out on Twitter to Caroline Criado-Perez and others involved in the Jane Austen banknote campaign, it looked another example of the dark side of the internet and the misuse of online anonymity by those without a care for others and no sense of responsibility.

Only as has now been confirmed at the inquest and was claimed by Ask.fm's owners within days of the story becoming front page news, the messages left on her page were not from bullies, but written by Hannah herself.  Giving evidence, investigating officer Wayne Simmons said the messages had originated from the same IP address as Hannah's, and also ruled out that the could have been spoofed.  On the balance of probabilities, she had resorted to a relatively new form of self-harm - attacking herself via different accounts, whether in an attempt to garner sympathy from friends and get them to defend her, or as just another representation of the self-loathing she felt.

The tabloids, and indeed, the prime minister, were not to know this had been the case.  Nonetheless, putting all of the blame onto Ask.fm and by turn social networking as they did, with calls for the site to be shut down and David Cameron supporting a boycott, was precisely the kind of response that hinders rather than helps with understanding how the way teenagers live has changed so radically in a little over a decade.  Cyber-bullying is certainly a problem - I for one am beyond thankful I left school behind just before the inexorable rise of social media, when the main hangout was MSN Messenger rather than sites like Ask.  Anonymous trolling or bullying by those not personally known to the victim is however very much a rarity, compared to the online continuation of torment by schoolmates, something that can make it seem as though there is absolutely no escape from your own personal hell.

This emphasis on the medium rather than message and on one specific factor as the overriding cause is to ignore most of what we know about depression and mental illness.  At times there can be one underlying reason - be it bullying, general unhappiness with life, the end of a relationship, the death of a relative or friend, but often it's a culmination of a number of things.  There are also usually warning signs, in Hannah's case both physical and mental self-harm, as well as talking about suicide.  Even if it were possible, shutting down somewhere like Ask would only result in another such site popping up in its place.  Understandable as it is to want to try and control these new apparent threats, it's just as undesirable and overbearing as doing the equivalent of wrapping children in cotton wool.

The danger is in overreaction, curtailing something that has given traditional outsiders or those being bullied precisely because they are "different" a refuge, a place where they can be reassured their interests or sexuality are not weird or character flaws.  For every teenager whose death has been blamed in some way on the internet, whether rightly or wrongly, there are hundreds of thousands, almost certainly millions whose lives have been transformed or made worth continuing with thanks to making new friends through social media or otherwise.  Without wanting to turn this into old versus new media, that's something the newspapers, always searching for the next passing frenzy, have to be forced if necessary to recognise.

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Thursday, August 08, 2013 

Save us from the trolls Dave!

There is growing pressure on social networking sites to do something about something tonight, as politicians and newspapers alike blame them for every single problem in the world today.

The prime minister David Cameron led the way, urging everyone to boycott ask.fm until it stopped working as any sort of service.  Speaking to Sky News, Cameron said: "These people have got to step up to the chicken basket and show some responsibility.  Simply allowing users of the site to block anonymous messages isn't good enough.  If someone makes nuisance phone calls, we obviously don't hold the caller responsible; we blame BT for allowing the call through in the first place, even if they have so-called call blocking available.  The same goes for the postal service.  If a mail bomb slips through the net and it kills someone, then obviously the postman who delivered it should be held accountable.  It's just common sense."

Expanding on his theme, Cameron continued: "Now while it's true that I hadn't heard of this ask.fm website until yesterday, that shouldn't stop me from talking about something I know absolutely nothing about.  I really do encourage a boycott, as I've also been told that the one organised by the delightful Caitlin Moran on Twitter was such a huge success last Sunday, at least until the new Doctor Who was announced.  If we stop using these sites, there's absolutely no chance whatsoever that people will simply move elsewhere, or that bullies will strike offline rather than online.  We must drain this eco-system of hate."

The tabloids meanwhile have called for more meaningful action.  Both the Sun and Daily Mail have demanded that ask.fm be banned, once again demonstrating their profound understanding of how the internet works.  Neither paper has any truck with bullies, as the comments section on the Mail website regularly demonstrates, regarded universally as a haven of informed, reasonable debate.  Likewise, columnists Richard Littlejohn and Jan Moir would never dream of writing about minorities in a prejudiced or inflammatory style.  As for the Sun, only those with extremely long memories can recall that during its campaign for Baby Peter the social workers involved with his case were urged to kill themselves by those commenting online, something that might cause a few regrets considering that two of the paper's journalists charged in connection with Operation Elveden have since had their own mental health problems.

We asked a random nerd slamming away at a keyboard for his take on these events.  "It's all a bit knee jerk, isn't it?  For a start, we don't know exactly why these four young people took their own lives.  Were they just being bullied on ask.fm, or were they being bullied offline as well?  Did they have other relationship problems, or had any relatives or friends recently been ill or died?  I've had depression myself, and I find it difficult to believe that it was just bullying online that led them to take such a drastic step.  It could have been the trigger, or the last straw certainly, but we can't just blame a website without knowing the full facts, and you would have thought anti-bullying and children's campaigners would know that."

"Besides, why is it that parental responsibility seems such a foreign concept when it comes to the internet?  Yes, it's difficult if you don't understand the technology and the slang, and when you can't have complete control due to almost every device now having net access, but clearly you have to talk with your kids about the sites they use and let them know they can always come to you if they don't feel safe.  It's no use blaming a service if you don't use the privacy settings it has available.  Those truly responsible here are the pathetic little shits who think it's hilarious to tell 14-year-old girls they're fat and ugly and should die. How about we go after the messengers rather than the message provider?"

"As for the tabloids, could you possibly tell it's the silly season? Any passing frenzy will do, even if it's likely that the internet as a whole helps those who feel excluded in real life far more than it harms those already vulnerable (just look at the It Gets Better campaign). They're also looking for anything to distract from their own far from honourable record when it comes to treating those who come to their attention with respect, especially as argument continues over the royal charter to establish the new press regulator."

A reward (a wine gum and a can of cream soda) is being offered for any information that leads to the tracking down of a Labour shadow minister.

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